We are a company which consists of a husband and wife with a young family. Both of us, as well as running this business, are self employed; Brendan as the tour guide for this company and Helen as a classical musician. When we are not working we are full time parents. When one of us is working the other one is a taking care of our children. For this reason we keep the option open in the case of emergencies to cancel the tour which you may have booked. In this very unlikely case we would refund you 100% the cost of the tour in the exceptional circumstance that we ourselves have decided to cancel.

We will alert you if Brendan the tour guide is feeling unwell ( for example with a cold) and my have to go slower on a running tour, and we'll give you the option to cancel.Very rarely as well we may have to cancel the running tour if Brendan is sick and unable to run the required mileage for a running tour. In this instatance we would give you a full refund and the chance to rebook. 

If you decide to cancel we can offer you a 50% refund up to 2 weeks before the date of the tour. Or the possibility of rescheduling at a later date. Unfortunately we will not be able to offere a refund less than 2 weeks before the date of the tour.

Why do we refund you instead of passing you onto another guide? We believe that by delivering the tours ourselves rather than using any other guide we are able to keep absolute quality control. Through Brendan's extensive reading we can offer a more in-depth experience based on years of passion for the subject, than would be possible from other guides delivery the same itinerary.